Shipping Policy

Processing Time

All orders are processed within 1–5 business days (Monday to Friday).

Shipping Destination

We currently ship only within the United States.

Delivery Time

Standard delivery takes 7 to 10 business days after processing (Monday to Friday).
Delivery times are estimates and may vary due to courier delays or public holidays.

Shipping Cost

We offer Standard Free Shipping on all orders.
There are no hidden charges at checkout.

Order Tracking

Once your order is shipped, you will receive an email with tracking information. This allows you to monitor your package's journey right up to your doorstep.

If you have any trouble tracking your order, feel free to reach out to us at Support@ExamThrive.com .

Damaged or Lost Shipments:

In the rare event that your order is lost or arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue, whether that means sending a replacement or offering a refund.

Changes to Shipping Address:

Please ensure your shipping address is correct at the time of order. If you need to change your address after placing an order, contact us as soon as possible. We cannot guarantee address changes once an order has been processed for shipping.

Returns:

For information on returns, please refer to our Returns Policy

By choosing us, you're not only selecting high-quality nursing education resources but also a shipping service designed to get those resources to you efficiently.

Thank you for trusting us with your educational journey.

Note: Please remember that while we strive to adhere to these timelines, unforeseen circumstances like holidays, weather conditions, or carrier delays might affect delivery times. We appreciate your understanding and patience in such cases.